What are your eyelashes made from?
Our eyelashes are made from high-quality synthetic fibers designed to provide a lightweight, comfortable, and natural-looking finish.
Are the eyelashes reusable?
Yes! With proper care, our eyelashes can be reused multiple times.
How do I apply the eyelashes?
- Carefully remove the lashes from the tray.
- Measure and trim the lash band if necessary.
- Apply a thin layer of lash glue to the band.
- Wait 20–30 seconds for the glue to become tacky.
- Place the lashes as close as possible to your natural lash line.
Do the eyelashes come with glue?
Please check the product description. Some lash sets include glue, while others are sold separately.
How long does shipping take?
Processing usually takes 1–3 business days. Delivery times vary depending on your location and the shipping method selected at checkout.
Can I track my order?
Yes. Once your order has been shipped, you will receive a tracking number by email.
What is your return policy?
For hygiene reasons, opened or used eyelashes cannot be returned. If you receive a damaged or incorrect item, please contact us within 7 days of delivery.
What should I do if my order arrives damaged?
Please contact our customer support team with your order number and photos of the damaged item. We will work to resolve the issue as quickly as possible.
How can I contact customer support?
You can contact us through our Contact Us page. We aim to respond within 24–48 business hours.
Are your eyelashes suitable for sensitive eyes?
Our lashes are designed to be comfortable and lightweight. If you have sensitive eyes or allergies, we recommend reviewing the product materials and performing a patch test with the adhesive before use.